Use fun stickers and emoticons for texting, send video and picture messages for free.
Stay in touch with friends and family, always for free in mobile Agent!
Agent for i OS is the fastest, most secure chat app that is packed with features!
Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively.The new Google Hangouts app for Freshdesk lets your agents and customers initiate a Hangouts session to easily trouble shoot issues right from their ticket.Your customers can share screens and your agents can provide remote assistance to your customers over the hangouts session and solve complicated issues in a matter of minutes.I suppose if you would add such a button it would simply open in the native chrome hangouts extension, which is what I would want it to do.Thanks for helping me save a few precious clicks, since I know ALL my supported clients use Google Apps so I can hangout with all of them by default, making this second button extremely useful for me. You can learn more about creating and using custom apps from here.